Refund & Exchanges
We realise that in shopping online you are unable to see and handle the products that you buy. Therefore if you are in any way unhappy with your purchase, you may send it back within 14 days for an exchange or a refund to:
Wild at Heart, 10 The Huntings, Church Street, Broadway, WORCESTERSHIRE, WR12 7AH
When we receive your return in its unused and original condition we will refund the purchase price for that item.
Please return the items in the original packaging along with an explanatory note.
It is recommended that you send your returns back to Wild at Heart using recorded delivery so you have proof of delivery. You will have to meet the delivery costs of returning the products. Please allow 5 working days for returns to be processed once they reach us.
Please note if the product is not in its original condition we will be unable to offer you a refund. Unfortunately, we cannot refund used or customer damaged items, special orders, perishable goods or personalised items. This does not affect your statutory rights.